Legal notice
Last updated 2026-09-30
This notice identifies the business behind pawmu.com and sets out the legal terms governing the site itself. It sits alongside our Terms of Service, which govern purchases.
Business identity
| Trading name | Pawmu |
|---|---|
| Legal entity | Pawmu |
| Registered address | Pawmu, 1537 G St, Rio Linda, CA 95673, United States |
| support@pawmu.com | |
| Telephone | +1 917 818 2839 |
| Support hours | Monday to Friday, 9am – 5pm PT |
| Nature of business | Online retail of pet supplies for dogs and cats |
| Website | pawmu.com |
Pawmu is responsible for the content of this website.
1. Accuracy of information
We take care to keep product descriptions, measurements, prices and availability accurate and current. Even so, errors occur. Nothing on this site is a binding offer; a contract is formed only when we dispatch an order, as set out in our Terms of Service.
Where we discover a material error — a wrong price, a wrong specification — we will correct it, and we will contact you before acting on any order affected by it.
2. Intellectual property
The text, layout, design, graphics and arrangement of this site are owned by Pawmu or used under licence. They may not be reproduced, republished or used commercially without written permission.
Product photographs are supplied by our fulfilment partner and used under the licence granted to us for selling those products. They remain the property of their respective owners.
"Pawmu" and the paw device are our marks. Other names and marks appearing on this site belong to their respective owners, and their appearance does not imply any endorsement of or affiliation with us.
3. External links
Where this site links to other websites, those sites are outside our control. We are not responsible for their content, their availability or their privacy practices, and a link is not an endorsement.
4. Availability of the site
We aim to keep the site available and working, but we do not guarantee uninterrupted access. The site may be suspended for maintenance, updates or reasons outside our control, without notice.
5. Limitation of liability
To the fullest extent permitted by law, we are not liable for loss arising from reliance on information published on this site, from any interruption to it, or from any material transmitted through it. Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.
Liability in connection with an order you place is addressed in our Terms of Service.
6. Products and animal safety
We sell equipment, not veterinary treatment. Nothing on this site is veterinary advice, and no product is offered as a treatment for any condition. Supervise your animal when using toys, collars, harnesses and leads, inspect them regularly, and stop using anything worn or damaged.
7. Governing law
This notice and your use of this site are governed by the laws of the State of California, United States, without regard to its conflict of laws rules.
8. Reporting a problem
If you believe anything on this site is inaccurate, infringes your rights, or should be corrected, contact us and we will look into it promptly.
Email support@pawmu.com, call +1 917 818 2839, or use the contact form. We reply within 1 business day. Our support hours are Monday to Friday, 9am – 5pm PT. Postal address: Pawmu, 1537 G St, Rio Linda, CA, 95673, United States.